In order to grow and thrive, businesses need employees that can be relied upon. Good employees are trained, not just hired. Even the best employees need feedback in order to improve; good customer service should be rewarded, while poor service must be corrected. Fortunately, employee feedback software can make this process simple and stress-free. Here are four advantages of installing employee feedback software in your office:

1. Minimize your paperwork.

Paperwork used to be seen as a necessary evil, but most of it can be eradicated with the judicious use of software. Uploading all your records and communications to one system can keep it safe and minimize clutter. Employee feedback software will allow you to keep records of your employees without the need for bulky files and binders. You'll be able to effortlessly organize all your employee performance information without taking up any space in the office.

2. Allow employees to offer feedback on each other's performance.

Top-down feedback is important for the longevity of a business, but employees often have valuable feedback for other employees as well. Teamwork is an important skill for any staff, and when someone isn't a team player, that issue needs to be addressed. Employee feedback software can allow your staff members to anonymously critique each other. Anonymity will keep employees safe from reprisal while allowing them to be honest about their praise and complaints about their fellow staff members.

3. Let employees check their own performance reviews.

Employee feedback software can give employees the freedom to check on their performance reviews at any time. Employees can set up their own accounts, which will give them access to their own password-protected files. When employees can check on their progress at their own leisure, they'll be able to stay informed about managers' requests. This will allow your employees to be proactive about making improvements to their customer service and overall performance.

4. Keep track of employees' performance over time.

Performance reviews are helpful for managers and business owners as well as staff members. When making decisions about promotions or layoffs, it's helpful to see all the facts. Employee feedback software will keep records of your employees' performance over time, allowing you to see trends. By ranking your employees' performance using simple number metrics, you can help the software create helpful performance charts that will allow you to evaluate each staff member's contributions in an objective way.

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